| Help - Contact Support |
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If you cannot find the information you are looking for with reference to our help section, please select your library's contact information below.
Boone County Public Library
Boyd County Public Library
Campbell County Public Library
Carroll County Public Library
Clark County Public Library
Clay County Public Library
Daviess County Public Library
Hardin County Public Library
Hopkins County – Madisonville Public Library
Jessamine County Public Library
Laurel County Public Library
Logan County Public Library
Madison County Public Library
McCracken County Public Library
Oldham County Public Library
Pike County Public Library District
Pulaski Public Library
Scott County Public Library
Shelby County Public Library
Woodford County Library
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
- Internet browser and version (Internet Explorer 7.0, Firefox 2.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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